Technewsky: messaging

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Tuesday, 25 September 2018

Crucial Step to make WhatsApp News Avoid of Fake News By Grievance Officer For India

04:02:00 0
Crucial Step to make WhatsApp News Avoid of Fake News By Grievance Officer For India

In order to prevent fraudulent reports explored over WhatsApp, the company has appointed a complaint officer (complaint disposal officer) Komal Lahiri in India. The responsibility of Komal Lahiri is to remove the reports and complaints being spread by the users on WhatsApp. According to a news media and report, in the settings of WhatsApp app, the FAQ section can be contacted directly by the company's support team.



Any issue coming to the user can be directly sent to the official by email. Users can get help from soft Lahiri through app or email. According to the LinkedIn profile of Komal Lahiri, she is the Senior Director of WhatsApp, Global Customer Operations and Localization Department. At present, the company has not announced the appointment of Komal Lahiri. But, on the company's website, soft Lahiri has been shown as a Grievance Officer. Let us know that the gentleman lives in America but he will handle the problem of WhatsApp Fake News in India.

Read more - How to Run Two WhatsApp Account in PC – Following This Five Steps


According to reference, the gentleman Lahiri was appointed by the Grievance Officer at the end of August. According to the WhatsApp website, users can contact directly with the company's support team. For this, they have to go to settings. If the customer wants to take their complaint forward then they can talk directly to the Grievance Officer.




The Modi government provided a tough message about Fake Message on WhatsApp. The Modi government asked the company to work in India to find a technical solution to create corporate units and to locate the original source of Fake Message. On this matter, IT minister Ravi Shankar Prasad also met What Sapp’s chief Chris Daniels. Ravi Shankar had said that WhatsApp has been asked to make a company to stop Fake News in India. Also, it has been asked to find out the original resource that spreads any message. Apart from this, Ravi Shankar said that finding the source of any message is not a rocket science. Just the WhatsApp app should have a mechanism to detect it.


Thursday, 6 September 2018

Secure Messengers: Develop a Secure Chat for Your Mobile App

02:47:00 0
Secure Messengers: Develop a Secure Chat for Your Mobile App

Business actions are now not only passed out in a cabin or in the office. You have now options to reply to your email sitting in a coffee house, while watching a movie or even when you are chilling out on your vacations. It can be possible only with the advent of mobile apps. But the saddest part is that along with the convenience of a mobile app there is threat of your information getting targeted by hackers. Cybercrime includes costs that include damages due to loss of sensitive data, fraud and interruption in business operations.



Apps Targeted by Hackers

​So it is important to know which kinds of apps are the target points of hackers. Apps that are mostly targeted are the ones that have delicate information and which can be used against other businesses. Apps that have chance to get hacked are the ones that deal with economic transactions – ecommerce applications that are connected to banking software.

Along with enterprise and ecommerce apps – chatting apps are also vulnerable to hacking. Some of the most sensitive information is shared on chats – for example, the CEO of a company carrying out a huge assignment or carrying cash for transaction giving details of his whereabouts to his family or colleagues. If the hackers know his location and his whereabouts at a particular time, they could easily dupe and steal the information that they require.

So, how do you secure chat apps? Let’s find out.

Ensuring the Security of Messaging Apps

Messaging apps has two broad categories – enterprising messaging apps and consumer based messaging apps. Security risks for these apps include a secured integration with a payment statement, proper usage of a platform and ensuring legal regulations for healthcare or banking.
Now, let’s take a look at a few common ways of ensuring secured messaging apps.

Security of Data Storage and Data Transfer

Logically, the less data stored on the client’s side, the more secure the app. But there are instances where the app user would want to save their data. In that case, there are technical solutions that would keep that data secure. This can be done by use Realm Core. It uses OpenSSL when one supplies a 4-bit encryption key. Realm Core can be transparently encrypted and decrypted with AES-256 and can be verified with   SHA-2 HMAC hash.

For iOS two frameworks can be adopted – Realm iOS and CoreData for data protection. CoreData’s most popular local storage type is SQLite – it is an open source third-party library that provides 256-bit AES encryption. It is important to know that AES takes up a little bit of extra storage space, thereby decreasing the speed of the app.



Secure Communication Between the Client and the Server

It is important that all communication done between the client and the server is secure. Apps need to adhere to the standards set by the industry and regulatory requirements depending on the state and the industry.

For instance, a healthcare app needs to adhere to medical industry standards and should be compliant with HIPAA. The healthcare software application following HIPAA standards might have a few limitations that need to be addressed – such as disclosing certain medical information.

As we know all the information shared between a client and the server runs a risk of breach. The app developers need to make sure that they are properly set up with TLS/SSL. The app needs to have a trusted CA certificate with configured chains and attach or pin those to SSL.

End-to-End Encryption and Reinforcing Encryption

​Encrypting the data would mean that even if it is hacked, the hacker will not be able to read it. Encryption of data is done by using special algorithms to scramble data. All messaging apps have some form of encryption data. One of the biggest reasons why messaging apps make themselves vulnerable to hackers is that they use some information to target users with advertisements.

The most secure apps with chat functionality use end-to-end encryption that lets only the sender and the receiver read a message. If the company does make an app with end-to-end encryption, they can archive the data and store all the messages on the server. These messages can be decrypted and read if necessary.

To increase security, the app developers can reinforce existing encryption mechanisms. What is reinforcing encryption? – It requires applying cryptographic standards by getting acquainted with cyber security guidelines.

Bottom Line

​To conclude, some typical features that need to be used for a secure mobile chat:

A unique key should be generated for each session. This is called Session Level Security or SLS. By adopting SLS, all messages exchanged within the app can be only read by the sender and the recipient.

Every message sent has its own key.

The data stored by the user is encrypted by a separate key which is derived by the PIN entered by the user.

Offline messaging support should be supported by the app. This means that if the user is on offline mode, the messages are stored at the back-end. On switching on their network, the messages are delivered to the recipient.

​Enhancing security for apps is very important in today’s day and age. Privacy is an important aspect and the users need apps that do not disclose their personal information. Users are drifting towards apps that store very little personal information and use it sparingly for advertisements or their personal benefits.

App-Scoop app developers can help you build an app that has end-to-end encryption for maximum security of data and develop a secure chat for your mobile app.

Author’s Bio: I'm currently working as Android App Developer with TheAppsmiths. I have a great passion for building world-class products as I loves technology. In the last couple of years, I have worked with big and small clients across numerous continents. I have learned new technologies as well as mentoring and helping others to get started in their programming career. I have a keen interest in mobile App development, mobile app development outsourcing, IPAD Development, Game development, etc.


Friday, 10 August 2018

How to Secure Your WhatsApp Account from Hacker – 3 Useful Tips to Get Secure

08:03:00 0
How to Secure Your WhatsApp Account from Hacker – 3 Useful Tips to Get Secure

WhatsApp has recently taken several necessary steps for Fake News and Miss Information. Also, some limit has also been set to forward the message. On the WhatsApp app, users can now forward only one message to 5 times when month ago no any limitation forward message number of group to send. For this, WhatsApp can roll-out a new update soon. It seems that this instant messaging platform, acquired by Facebook, needs to be protected.



The security research firm Czech Point has told about the many flaws of WhatsApp. Due to these loopholes, the risk of hacking has increased. According to this research firm, hackers can send messages sent to your personal or group sent by WhatsApp and read and send them as well. The security firm has warned WhatsApp users to avoid these three potential attacks in their blog posts.




  1. According to the blog post of the Security Research Company, hackers can manipulate and send your reply message.
  2. This research firm also informed that hackers can send messages in your joined group name. Apart from this, if the hackers are not in the group, then the group can hack and send the message.
  3. Hackers can also send your personal message to the group and send the group message privately.


In order to avoid these three potential attacks, the security firm has warned WhatsApp, besides users. Apart from this, WhatsApp has rolled out digital literacy to avoid users from faked news and rumors these days. With this, any group admin has also been given special authority. In which group admin group members can also control the message and media share. Apart from this, the group admin can also resist any group member to change the group icon.