People have started looking at
Online shopping in the current years very seriously. If you belong to the
e-commerce business, you must know the current trends. Go with the flow to
achieve success. Scheme to enlarge your business care the 12 trends in the
e-commerce industry given below in mind.
1. Website Contents
Depend of any e-commerce
business recline on the stuff of the site. Content that offers the wanted detail
to make buying decision enables the customer to stay connected with your site.
During traditional shopping, we
prefer visiting stores that has customer friendly sales professionals who give
more inputs about the product. The website takes that place in e-stores.
Make sure to provide unique content
with all details required to make the online shopping bother free. Also, absorb
live chat options in your website to attract more traffic.
2. Payment Options
Most of us want to purchase
things. But when it available to paying all of us search for more options. To
boost your E-store sales just be workable on various types of payment methods.
Include Apple Pay, PayPal Express, Credit and Debit card payments. Separately from
adding multiple alternative create sure to select the user-friendly payment
gateway.
3. Shipping and Delivery
OK, had a great online shopping
knowledge with pretty content and secure payment options. What next? Shipping
and delivery. One of the keys to success in online business may talk about rapid
delivery. But, do you know? 58% of online buyers add different items to their
cart if free delivery option gets tagged to that item. It does not stop there,
every 83 consumers out of 100 buyers don't mind waiting for long to collect
their products if the shipping is free.
4. Return Policy
Even purchase journey does not
get over after delivery. In fact, it starts after that. Pondering, how? Yes,
after receiving the product people look at the return policy for various reasons.
To stay ahead in your business in 2017 you have to construct yourself to absorb
the transport cost not only for delivery but also for returns. People will get enticed
to order online on your site if they can replace it without charge after fetching
at the item in person.
5. Customized Shopping
The digital store owners have concur
that personalized shopping attracts more consumers than general shopping.
Without any doubt, this swing will tend to grow in the coming years.
Boosting your online portal with
advanced technology. Provide more brands and more options to select a product.
Customize the loyalty programs. Understand that all customers never think
alike. Get their pulse right to sell your product.
Are you aware? Your competitors
started moving ahead of this trend. Don't wait to start planning to customize
the shopping needs.
6. Videos
You Tube videos had got its
name in 2016 for e-commerce shopping.
2017, the focus has shifted to
using videos on-site. Products that contain video explanation had more
conversion rate. Case Study performed by Tassimo shows that the conversion rate
reached 74% and 340% customer engagement with on-site videos.
7. Voice Search
Voice searches have picked up
in serious online business. No longer voice search act as a fun tool. Make use
of voice search on your site to boost your sale effectively.
How to benefits from voice
searches? Optimize the content on your website in such a way it appears in
Google search results. This helps customers to find a product by just talking
with Google's voice search provision.
Look at the Google's research
report confirming that voice search contributes 20% of search requests.
8. Mobile Apps Shopping
Needless to say, the mobile
shopping has started galloping PCs. Just click this to know more. Keeping in
mind as an online retailer not only create a mobile responsive site but also
combine mobile wallet functionality hooked on your store.
E-commerce giants such as
Amazon, Apple, JD.com, Walmart, etc. use their mobile based application that
contributes a significant share of revenues.
9. Tool to Alert Fraudulent Activities
Imagine that you construct an
expensive house and fail to provide doors. Yes, building a brilliant online
site and not having any fraud management tools pushes your business down.
Customers do not shop online
when privacy and security bars don't match their expectation. 2017 will
continue to have a significant impact on this trend.
10. Black Friday and Cyber
Monday
Cyber Monday and Black Friday
gets more attention by customers to shop online. The trend in 2017 has
confirmed that the distinction between Black Friday and Cyber Monday fades out.
Both the shopping holidays have moved online.
11. Multi-channel Shopping
Shopping trend has gained
popularity through the multi-channel. We know that people want a device for
their shopping. Shoppers who pass by your store does not physically visit your
store. But do not worry he/she pulls out a smart phone and look online to
gather product information. Next, he/she places an order after going home.
Think storage Google Apis says that 42% of shopper’s current in the store manual
order online debuting with deliver at home. Sounds funny? No, it's true.
12. Social Selling
Social selling trend will grow
all through 2017. Every online store owner focuses on promoting their brands
using social media platforms.
At the beginning stage of
online business ignite your online sales using Facebook live videos and
showcase the product features. Once your business starts picking up incorporate
on-site videos.
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